Direct distribution to pharmacies and hospitals

As an operator we follow the manufacturer’s business strategy, taking care of a safe and shortest possible route of the product to the pharmacy or hospital.

DTP –
direct to pharmacy

We provide full service to manufacturers for direct distribution to pharmacies.

DTH –
direct to hospital

We offer manufacturers a comprehensive service for direct distribution to hospitals.

Nettle
wholesaler

We implement a distribution model for manufacturers with the participation of Nettle wholesalers.

DTP – main areas of support:

  • helpline operation for pharmacies
  • multi-channel order processing for manufacturer’s representatives and pharmacies
  • verification of representatives’ orders in terms of the manufacturer’s promotional policy
  • complaint handling
  • archiving of orders, refusals for medicines with an official price
  • lease of warehouse space
  • picking and release of goods in accordance with the order of the pharmacy
  • manufacturer’s stock management
  • inventory
  • handling warehouse documentation
  • order delivery to the pharmacy
  • reporting
  • handling the invoicing process on behalf of the manufacturer (sales invoices, invoice corrections, accounting notes)
  • conducting financial and accounting services for the manufacturer: handling payments, settling payments (clearing payments with sales documents, pay-outs)
  • management of receivables (assigning due dates, monitoring and collection)
  • legal service of litigation
  • sales risk analysis – customer rating

Benefits of cooperation:

  • sale at manufacturer’s prices without wholesale margin
  • processing an order in 24 hours
  • regulatory safety (cold chain, ZSMOPL, serialisation)
  • full management and control over the product (setting the pricing strategy, no returns)
  • direct access to all pharmacies in Poland
  • launching new products on the market in a short time, without additional costs (conscious numbering)
  • improving the receivables turnover cycle
  • handling receivables from several thousand customers
  • a single distribution operator ensuring full transparency of all processes

DTH – main areas of support:

  • helpline operation for pharmacies
  • multi-channel order processing for manufacturer’s representatives and pharmacies
  • verification of representatives’ orders in terms of the manufacturer’s promotional policy
  • complaint handling
  • archiving of orders, refusals for medicines with an official price
  • lease of warehouse space
  • picking and release of goods in accordance with the order of the hospital
  • manufacturer’s stock management
  • inventory
  • handling warehouse documentation
  • order delivery to the hospital
  • reporting
  • handling the invoicing process on behalf of the manufacturer (sales invoices, invoice corrections, accounting notes)
  • conducting financial and accounting services for the manufacturer: handling payments, settling payments (clearing payments with sales documents, pay-outs)
  • management of receivables (assigning due dates, monitoring and collection)
  • legal service of litigation
  • financing sales to hospitals
  • sales risk analysis – customer rating
  • comprehensive and cross-sectional reports tailored to customer requirements

Benefits of cooperation:

  • implementation of the tender process using the technical, personal and financial potential of an experienced partner
  • elimination of the risk of order substitution
  • sale at manufacturer’s prices without wholesale margin
  • order execution in 24 hours
  • rapid introduction of a new product into distribution
  • regulatory safety (cold chain, ZSMOPL, serialisation)
  • full management and control over the product (setting the pricing strategy, no returns)
  • direct access to all hospitals in Poland
  • improving the receivables turnover cycle
  • handling receivables from all hospitals in Poland
  • a single distribution operator ensuring full transparency of all processes

Nettle wholesaler – main areas of support:

We offer the manufacturer a distribution model involving Nettle wholesalers:

  • sales support within dedicated distribution channels, e.g. orders, representative orders, hotline, promotional actions, launch of new products
  • sales based on orders received from the manufacturer or directly from pharmacies
  • cooperation with pharmacy networks
  • implementation of hospital tenders

Benefits of cooperation:

  • order execution in 24 hours
  • possibility of immediate implementation
  • full online stock availability
  • reporting of returns
  • transfer of ownership of the goods to Nettle
  • possibility to sell SED (short expiry date) products
  • diversification of distribution channels
  • cost optimisation – positive effect on P&L (profit and loss account)
  • launching new products on the market in a short time, without additional costs (conscious numbering)

Logistics services

As a logistics operator we provide full service in warehousing of medicinal products. We have two locations – a pharmaceutical warehouse in Warsaw and a modern Pharmaceutical Centre in Sieradz (investment completed in QI 2020).

Main areas of support:

Manufacturer’s pharmaceutical wholesaler

We offer manufacturer wholesale service from opening to managing all processes.

Pharmaceutical product warehouse

We provide warehousing services for pharmaceutical products under controlled conditions.

Non-pharmaceutical product warehouse

We support logistics processes for non-pharmaceutical products which are not subject to the Main Pharmaceutical Inspectorate.

  • opening and management of a manufacturer’s wholesaler
  • adaptation of the surface area and equipment to the manufacturer’s requirements
  • provision of qualified personnel and comprehensive handling of logistics processes
  • reporting (e.g. ZSMOPL, SENT, serialisation)

Benefits of cooperation:

  • tailor-made warehouse configuration – volumes and infrastructure
  • SOP verification – all procedures related to work organisation and safety will be verified for compliance with our Customer’s procedures and in accordance with the requirements of the Main Pharmaceutical Inspectorate and the Good Distribution Practice
  • guaranteed shipping with temperature printout under controlled conditions within 24 hours of order receipt
  • storage under controlled (15-25°C) or special conditions (2-8°C)
  • monitoring of stock levels and storage conditions
  • handling a warehouse for pharmaceutical products requiring controlled conditions (temperature and humidity), subject to the Main Pharmaceutical Inspectorate
  • handling of returns
  • provision of qualified personnel and comprehensive handling of logistics processes
  • reporting (e.g. ZSMOPL, SENT, serialisation)

Benefits of cooperation:

  • order execution and delivery in 24 hours
  • storage under controlled (15-25°C) or special conditions (2-8°C)
  • monitoring of stock levels and storage conditions
  • adjustment of procedures to the requirements of the manufacturer, the Main Pharmaceutical Inspectorate and the Good Distribution Practice
  • handling the warehouse of samples, cosmetic products, products requiring controlled conditions (temperature and humidity) not subject to the Main Pharmaceutical Inspectorate
  • comprehensive handling of logistics processes
  • distribution of advertising materials

Benefits of cooperation:

  • storage and transport of goods under controlled conditions
  • order execution and delivery in 24 hours
  • monitoring of stock levels and storage conditions
  • adaptation of procedures to the manufacturer’s requirements
  • reporting
  • provision of qualified personnel

Online services

Support programmes for PWP patients

We support pharmaceutical manufacturers by ensuring patients have access to product therapy.

Producer panel on the eDTP.pl platform

We help manufacturers reach pharmacies with the best and most up-to-date offer.

Marketing

We conduct both online and offline marketing activities for our customers.

CC

We support manufacturers by providing active contact with pharmacies through a modern Contact Centre.

PWP patient support programmes

We support pharmaceutical manufacturers by ensuring patients have access to product therapy.   

Main areas of support:

  • electronic patient support platform, integrating the doctor-pharmacist with the patient, so that the patient can get the necessary medication or information as quickly as possible

  • preparation and implementation of the PWP model in accordance with the expectations of the medicine manufacturer, patients            
  • solutions meeting all requirements of the Pharmaceutical Law

  • a dedicated team of managers and experts who are responsible for developing and implementing a solution tailored to the expectations of the medicine manufacturer

Benefits of cooperation:

  • ensuring availability of the medicine to the patient
  • patient information support
  • long-standing experience in the health sector, which allows us to implement best solutions and practices

Manufacturer’s panel on eDTP.pl platform

We help pharmacies to establish contacts with manufacturers, and manufacturers to reach pharmacies with their current offer.

Main areas of support:

  • effective implementation of sales channel diversification strategies

  • effective medium for conducting advertising campaigns (banners, mailings, quizzes, sponsored articles) directly among pharmacists (eDTP Pharmacy Zone) or aimed at a wider audience (eDTP Knowledge Zone)

  • The manufacturer panel easily and quickly allows manufacturers to configure packages, create networks and application user accounts, and sales representatives to place orders.

eDTp.pl

Benefits of cooperation:

  • cost optimisation and effective product portfolio management
  • opportunity to reach a larger number of recipients
  • access to an updated database of pharmacies and limited service pharmacies
  • additional distribution and promotion channel

Marketing

We assist manufacturers in developing and implementing a marketing strategy that aims to significantly increase the customer’s sales and profits and to establish its position in the industry.

Main areas of support:

  • contact center (reaching the designated pharmacy base with the offer, ad hoc activities in response to the current needs of the manufacturer, market research)
  • preparation of B2B & B2C e-commerce platforms
  • preparation of landing page
  • manufacturer website positioning
  • mailing campaigns
  • audit of conducted online campaigns
  • affiliate activities
  • online marketing training

Benefits of cooperation:

  • increase web visibility
  • building brand awareness and its portfolio
  • comprehensive customer service, technical support from an experienced team of experts
  • opportunity to reach a new recipient
  • information on trends and needs of online users

Contact Center

We support manufacturers by providing active contact with pharmacies
in short- and long-term cooperation models.             

Main areas of support:

  • active sales and promotion
  • conscious and traditional numbering
  • pushing the order value up
  • distribution of short expiry date products
  • monitoring of market share
  • market research (survey)
  • testing the attractiveness of products and offers

Benefits of cooperation:

  • the best CC optimisation tools on the market
  • a team of experienced teletraders
  • support of a supervisor overseeing the project execution
  • reporting of share performance on a weekly and monthly basis

44 Hubska Street

50-502 Wrocław

Tel. +48 71 715 67 90 +48 71 715 67 90

biuro@nettle.pl

4a Annopol Street

03-236 Warszawa

24 Dworska Street

98-200 Sieradz

logistyka@nettle.pl

www.centrumfarmaceutycznenettle.pl

Nettle Pharma

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Headquarters

44 Hubska Street
50-502 Wrocław

Tel. +48 71 715 67 90 +48 71 715 67 90

biuro@nettle.pl

Pharmaceutical Wholesale

4a Annopol Street

03-236 Warszawa

Pharmaceutical Center

24 Dworska Street
98-200 Sieradz

logistyka@nettle.pl

www.centrumfarmaceutycznenettle.pl

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Nettle Pharma

Privacy Policy

Data Protection

Tax Strategy 2020

Tax Strategy 2021

  • NETTLE 2023