Services for the manufacturer

Direct distribution

Logistics services

Online services

As an operator we follow the manufacturer’s business strategy, taking care of a safe and shortest possible route of the product to the pharmacy or hospital.

Direct distribution to pharmacies and hospitals

As an operator we follow the manufacturer’s business strategy, taking care
of a safe and shortest possible route of the product to the pharmacy or hospital.

DTP –
direct to pharmacy

We provide manufacturers with full service in direct distribution to pharmacies.

DTH –
direct to hospital

We offer manufacturers a comprehensive direct distribution service to hospitals.

Nettle
wholesaler

We implement a distribution model for manufacturers with the participation of Nettle wholesalers.

Main areas of support:

Sales
support

Logistics
and warehousing

Finance
and billing

comprehensive tendering service (monitoring of proceedings, preparation and submission of tenders, payment and handling of deposit refunds, signing of contracts)
helpline operation for hospitals
receiving, verifying and processing orders
complaint handling

lease of warehouse space
picking and release of goods in accordance with the order of the hospital
manufacturer’s stock management
inventory
handling warehouse documentation
order delivery to the hospital
reporting

handling the invoicing process on behalf of the manufacturer (sales invoices, invoice corrections, accounting notes)
conducting financial and accounting services for the manufacturer: handling payments, settling payments (clearing payments with sales documents, pay-outs)
management of receivables (assigning due dates, monitoring and collection)
legal service of litigation
financing sales to hospitals
sales risk analysis – customer rating
comprehensive and cross-sectional reports tailored to customer requirements

Benefits of cooperation:

implementation of the tender process using the technical, personal and financial potential of an experienced partner
elimination of the risk of order substitution
sale at manufacturer’s prices without wholesale margin
order execution in 24 hours
rapid introduction of a new product into distribution

regulatory safety (cold chain, ZSMOPL, serialisation)
full management and control over the product (setting the pricing strategy, no returns)
direct access to all hospitals in Poland
improving the receivables turnover cycle
a single distribution operator ensuring full transparency of all processes
handling receivables from all hospitals in Poland

Main areas of support:

Sales
support

Logistics
and warehousing

Finance
and billing

helpline operation for pharmacies
multi-channel order processing for manufacturer’s representatives and pharmacies
verification of representatives’ orders in terms of the manufacturer’s promotional policy
complaint handling
archiving of orders, refusals for medicines with an official price
authoring online platform eDTP.pl for placing orders

lease of warehouse space
picking and release of goods in accordance with the order of the hospital
manufacturer’s stock management
inventory
handling warehouse documentation
order delivery to the hospital
reporting

handling the invoicing process on behalf of the manufacturer (sales invoices, invoice corrections, accounting notes)
conducting financial and accounting services for the manufacturer: handling payments, settling payments (clearing payments with sales documents, pay-outs)
management of receivables (assigning due dates, monitoring and collection)
legal service of litigation
sales risk analysis – customer rating
comprehensive and cross-sectional reports tailored to customer requirements
factoring of receivables – assumption of the risk of insolvency

Benefits of cooperation:

launching new products on the market in a short time, without additional costs (conscious numbering)
direct access to all pharmacies and hospitals in Poland
improving the receivables turnover cycle
handling receivables from several thousand customers
a single distribution operator ensuring full transparency of all processes

We offer the manufacturer a distribution model involving
Nettle wholesalers

Main areas of support:

Sales support within dedicated distribution channels, e.g. orders, representative orders, hotline,
promotional actions, launch of new products
Sales based on orders received from the manufacturer or directly from pharmacies
Cooperation with pharmacy networks
Implementation of hospital tenders

Benefits of cooperation:

possibility to sell
SED (short expiry date) products
diversification of distribution channels
cost optimisation – positive effect on P&L
(profit and loss account)
launching new products on the market
in a short time, without additional costs
(conscious numbering)

Logistics services

As a logistics operator we provide full service in
warehousing of medicinal products. We have two locations –
a pharmaceutical warehouse in Warsaw and a modern Pharmaceutical Centre
in Sieradz (investment completed in QI 2020).

Main areas of support:

DTP –
Manufacturer’s pharmaceutical wholesaler

We offer manufacturer wholesale service from opening to managing all processes.

Non-pharmaceutical product warehouse

We support logistics processes for non-pharmaceutical products which are not subject to the Main Pharmaceutical Inspectorate.

Pharmaceutical product warehouse

We provide warehousing services for pharmaceutical products under controlled conditions.

opening and management of a manufacturer’s wholesaler
adaptation of the surface area and equipment to the manufacturer’s requirements
provision of qualified personnel and comprehensive handling of logistics processes
reporting (e.g. ZSMOPL, SENT, serialisation)

Benefits of cooperation:

handling the warehouse of samples, cosmetic products, products requiring controlled conditions (temperature and humidity) not subject to the Main Pharmaceutical Inspectorate
comprehensive handling of logistics processes
distribution of advertising materials

Benefits of cooperation:

handling a warehouse for pharmaceutical products requiring controlled conditions (temperature and humidity), subject to the Main Pharmaceutical Inspectorate
handling of returns
provision of qualified personnel and comprehensive handling of logistics processes
reporting (e.g. ZSMOPL, SENT, serialisation)

Benefits of cooperation:

Online Services

Support programmes for PWP patients

We support pharmaceutical manufacturers by ensuring patients have access to product therapy.

Manufacturer's panel on the eDTP.pl platform

We help pharmacies to establish contacts with manufacturers, and manufacturers to reach pharmacies with their current offer.

Marketing

We conduct both online and offline marketing activities
for our customers.

PWP patient support programmes

We support pharmaceutical manufacturers by ensuring patients
have access to product therapy.

Main areas of support:

electronic patient support platform, integrating the doctor-pharmacist with the patient, so that the patient can get the necessary medication or information as quickly as possible
preparation and implementation of the PWP model in accordance with the expectations of the medicine manufacturer, patients

solutions meeting all requirements of the Pharmaceutical Law
a dedicated team of managers and experts who are responsible for developing and implementing a solution tailored to the expectations of the medicine manufacturer

Benefits of cooperation:

Producer panel on the eDTP.pl platform

We help manufacturers reach pharmacies with the best and most up-to-date offer.

Main areas of support:

The manufacturer panel easily and quickly allows manufacturers to configure packages, create networks and application user accounts,
and sales representatives to place orders.

Benefits of cooperation:

Marketing

We assist manufacturers in developing and implementing a marketing strategy that aims to significantly increase the customer’s sales and profits and to establish its position in the industry.

Main areas of support:

manufacturer website positioning
mailing campaigns
audit of conducted online campaigns
affiliate activities
online marketing training
contact center